FAQ

Most orders are processed within 1-2 business days after placing the order. Delivery time will vary depending on your location, the carrier used by the licensed retailer that processed your order, and external factors that impact shipments.

All EU orders are processed, shipped and fulfilled by our logistics partner, BeMakers and delivered across the EU within 2–5 business days, depending on your country of residence.

You have the right to cancel your order within 14 days from the date of purchase. Please contact support@bemakers.com with your order number and request.

Returns are accepted for unopened, sealed products in original condition.

Please reach out to support@bemakers.com within 7 days from delivery with your order number and a photo of the damaged product. They’ll take care of the next steps.

Mare Santo is a premium sparkling wine aged under the sea, crafted by MARE SANTO WINES d.o.o. company in Slovenia. You can read more about our story on the [Behind the Bottle page].

Absolutely! If you have general questions about the brand, wine, or experiences, reach us at 📧 info@maresanto.com

Our wine is made in Slovenia and aged in the Adriatic Sea — a process that creates a unique flavor profile and natural sparkle.

Mare Santo offers limited, curated editions. Availability may vary based on region and season. For product details, check the [Shop all page].

Yes. We use trusted platforms like Shopify, Klaviyo, and Flaviar to manage your data securely. Read more in our [Privacy Policy]

There’s an unsubscribe link at the bottom of every email we send. You can also contact us directly at 📧 info@maresanto.com if you need help.

No, never. We do not sell or share your data with third parties outside of the platforms we use to run the website and fulfill your orders.

If you’re unsure who to contact or what applies to your case, write to us at 📧 info@maresanto.com, we’ll guide you from there!